Academic Advising Assessment Staff Survey Resources

The information on this page has been created to support professional development. Links to resources that are directly related to each of the survey items have been provided as a starting point. 

In addition, you will find direct links to NACADA events and learning opportunities such as:

  1. Encouraging students to meaningfully reflect on their educational experiences (e.g., ask open-ended questions, engage in dialogue)

  2. Encouraging students to explore new academic and co-curricular learning opportunities (e.g., service learning, internships, study abroad)

  3. Challenging students to set academic goals

  4. Challenging students to set career goals

  5. Challenging students to set personal/life goals

  6. Connecting students with resources (e.g., individuals, programs, services) that can help them achieve their goals

  7. Assisting students with time-management and study skills

  8. Providing helpful feedback to support students' academic success

  9. Showing interest in students’ success

  10. Being responsive to students' needs

  11. Using technology in a way that helps students

  12. Providing accurate advising information about students’ plans of study
    Refer to curriculum guides and other resources provided by your institution.

  13. Providing accurate information about policies and procedures (e.g., course registration, deadlines, holds)
    Refer to policy handbooks at your institution.

  14. Applying policies fairly and consistently

  15. Acting with integrity and respect

  16. Maintaining high standards of confidentiality

  17. Explaining the responsibilities of the advisor and the student in the advising process

  18. Promoting a safe and welcoming environment

  19. Academic advising contributes to the academic success of all students.

  20. The goals and objectives for academic advising are clearly communicated.

  21. The goals and objectives for academic advising align with the institutional mission.

  22. Student records are maintained in accordance with institutional confidentiality policies.

  23. There is an adequate number of appropriately trained personnel to fulfill the goals of academic advising.

  24. Academic advising is designed to reach all students throughout the institution.

  25. Academic advising provides students with adequate career guidance.

  26. Academic advising includes adequate counseling services.

  27. Academic advising promotes a climate that supports diverse perspectives.

  28. Academic advisors collaborate well with other groups on campus (e.g., faculty, counselors, academic chairs/deans, community agencies) to promote student success.

  29. The effectiveness of academic advising is reviewed regularly through the collection, analysis, and reporting of data.

  30. Academic advisors receive feedback regularly to guide professional development.

  31. Defined measures for student success (e.g., persistence, retention, graduation rates) are clearly communicated.

  32. Academic advisors act responsibly and with integrity.

  33. There is an effective procedure to monitor and document students' timely progress toward degree completion.

  34. Advising responsibilities are assigned in an effective and equitable manner.




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