Some institutions have been successful using Twitter, particularly, to remind students to complete their surveys. You may want to experiment with Facebook or other forms of social media.
Below is a short video that explains how student feedback about their experience in the classroom can help faculty improve a course. On-Campus Coordinators and faculty may find it helpful to share with students prior to administering the SRI.
Other Forms of Communication with Students
You may want to post reminders on university portals, learning management systems, or department or program websites. Ads in student publications, posters, announcements on student radio stations, flyers in mailboxes are all possible communication strategies to announce the online rating period and review the purpose and use of the results.
System Monitoring and Communication
The On-Campus Coordinator (OCC) should monitor the status of the surveys during the survey period. The status of response rates needs to be monitored and communicated to faculty, chairs, and deans. At that time, faculty can be encouraged to communicate with their students about the importance of their input.
Emulate the “captive audience” nature of in-class paper ratings. Ask students to bring their laptops or other mobile devices to class so that they can complete the survey in class.
Verify the accuracy of student email addresses or the student identifier/login for the URL delivery method. When using the URL method, it is critical that the student identifier is something the students know and is easy to input without making typing or logic errors (e.g., placement or use of commas, hyphens, or spaces).
Frequency of Reminders and End Dates
Typically, if surveys are available for a two-week period, reminders should be sent every 3 days. If the time period is shorter, send more frequent reminders. If response rates are not adequate as the end date approaches, sending reminders on a daily basis can help. Extend the end date if needed.
Integrating the Process into the Campus Culture
The ultimate goal is to make ongoing assessment a part of the institutional culture. Consider introducing the online process as part of freshman learning communities or orientation courses and discuss the value of the feedback process.